FAQ

Frequently Asked Questions (FAQ)

1. Are your products intended for human use?

No. All products are strictly for laboratory research purposes only. They are not intended for human or veterinary use.

2. Do I need a prescription to order?

No prescription is required. However, all buyers must agree that products are for research purposes only.

3. How do you ship orders?

We ship discreetly and securely via trusted carriers with tracking provided once the order is dispatched.

4. How long does shipping take?

Orders are typically processed within 1-2 business days. Shipping times vary by location, but most domestic orders arrive within 3-5 business days. If any item is backlogged, Support will contact you and let you know the estimated wait time

5. Can I return or exchange products?

Due to the nature of our products, all sales are final. However, if there is an issue with your order, please contact us and we’ll work to make it right.

6. Where are these peptides sourced from?

Unlike many competitors, our peptides are sourced in the USA from FDA-grade and compliant labs, ensuring the highest quality and purity for research purposes.

7. How are these shipped or stored?

These peptides are shipped unconstituted and will need to be mixed with bacteriostatic (BAC) water. All orders over $200 will receive free BAC water.

8. Is my personal information safe?

Absolutely. We do not buy, sell, or share your information under any circumstances. Your privacy is fully protected.

9. How can I contact you if I have more questions?

Please visit our Contact Us page, email us directly, or fill out the contact form — we’re happy to assist!